Question 1

Are SmartGST calculations accurate?

Accepted Answer

Our tools use official GST rates and formulas. However, results are for reference only. Always verify with official GSTN portal or a CA before filing.

Question 2

What GST rates are supported?

Accepted Answer

All official GST rates: 0%, 5%, 12%, 18%, and 28%. We also support cess calculations where applicable.

Question 3

Can I use these tools for GSTR filing?

Accepted Answer

Our tools help you calculate and estimate your GST liability. For actual filing, use the official GSTN portal at gst.gov.in.

Question 4

How is IGST different from CGST + SGST?

Accepted Answer

IGST applies when seller and buyer are in different states (interstate). CGST + SGST applies when both are in the same state (intrastate). Our tools auto-detect this based on states selected.

Question 5

How many invoices can I generate for free?

Accepted Answer

5 invoices per month on the free plan. Upgrade to Starter (₹99/month) for unlimited invoices.

Question 6

Can I add my business logo to invoices?

Accepted Answer

Logo upload is available on Pro plan (₹199/month).

Question 7

Are my invoices saved?

Accepted Answer

Invoice history is saved for logged-in users. Free plan: no history. Starter plan: 6 months. Pro plan: unlimited history.

Question 8

Can I email invoices directly to my clients?

Accepted Answer

Yes — after saving an invoice, use the "Email to Client" button. You need to be logged in.

Question 9

Can I cancel my subscription anytime?

Accepted Answer

Yes. Cancel anytime from your dashboard. You retain access until the end of your billing period.

Question 10

What payment methods are accepted?

Accepted Answer

UPI, credit/debit cards, net banking, and wallets via Razorpay.

Question 11

Is there a free trial?

Accepted Answer

All tools are free to use. The free plan has generous limits. No trial period needed — upgrade only when you need more.

Question 12

Do you offer refunds?

Accepted Answer

If you face issues, contact support within 7 days of payment at support@smartgst.in.

Question 13

Is my business data safe?

Accepted Answer

Yes. Data is stored encrypted on Supabase with row-level security. We never sell your data. See our Privacy Policy for details.

Question 14

Can I delete my account?

Accepted Answer

Yes. Go to Dashboard → Settings → Delete Account. All your data will be permanently removed within 30 days.

Question 15

Do I need to create an account to use GST tools?

Accepted Answer

No. All GST tools are free without login. Account is needed only for saving invoices and accessing invoice history.

Frequently Asked Questions

GST Tools

Invoice Generator

Plans & Billing

Account & Privacy

Frequently Asked Questions

GST Tools

Invoice Generator

Plans & Billing

Account & Privacy